QCI Recognised Patient Rights Strict Sterilization

Your Rights, Your Safety, Our Responsibility

At Saluja Dento Max Fac Centre, we are committed to protecting your dignity, privacy, and well-being at every step. From informed consent to infection control, every process is designed around you.

Your Patient Rights

We believe every patient deserves clarity, respect, and choice.

Right to Information

You have the right to know your diagnosis, treatment options, risks, benefits, and expected outcomes in a language you understand.

Right to Informed Consent

No procedure is performed without your clear, voluntary consent after a full explanation of the proposed treatment.

Right to Privacy

Your personal, medical, and financial information is kept confidential and handled in accordance with professional standards.

Right to Second Opinion

You are always welcome to seek another opinion. We will provide your records and support your decision-making.

Right to Dignity & Respect

Every patient is treated with compassion, without discrimination, and with respect for cultural and personal preferences.

Right to Clear Estimates

We provide transparent cost estimates before treatment, including available payment and empanelment options.

Right to Refuse / Stop Treatment

You may refuse or stop treatment at any time. We will explain the implications and respect your wishes without pressure.

Infection Control & Sterilization

A systematic, multi-step process to ensure every instrument is safe.

Cleaning

Used instruments are rinsed and brushed to remove visible debris before sterilization.

Ultrasonic Bath

Instruments undergo ultrasonic cleaning to dislodge fine particles from hard-to-reach areas.

Autoclave

Steam sterilization at high temperature and pressure kills all microorganisms, including spores.

Sealed Storage

Sterilized instruments are stored in sealed pouches and opened in front of you at the chairside.

PPE Use

  • Disposable gloves changed between patients
  • Masks, face shields, and protective eyewear
  • Sterile gowns and head caps as needed

Disposable Items

  • Single-use needles, syringes, and suction tips
  • Disposable bibs, cups, and barrier films
  • Safe biomedical waste disposal

Surface Disinfection

  • Dental chairs and surfaces wiped between patients
  • Clinic-wide disinfection at scheduled intervals
  • High-touch areas sanitised frequently

COVID-Safe & General Safety Protocols

Reassuring safeguards for every visit.

Hand Hygiene
Our team follows strict hand-washing and sanitising protocols before and after every patient contact. Hand sanitisers are also available for patients and visitors throughout the clinic.
Temperature & Wellness Checks
Patients and accompanying persons may be screened for temperature and basic symptoms. Appointments may be rescheduled if someone shows signs of contagious illness.
Appointment Spacing
We space appointments to minimise waiting time, reduce crowding, and allow thorough disinfection between patients.
Sanitized Waiting Area
Chairs, counters, magazines, and door handles are cleaned regularly. We encourage patients to bring minimal companions to keep the waiting area calm and safe.

Emergency Preparedness

Ready to respond if an urgent situation arises.

Emergency Equipment

Basic emergency medicines, oxygen, resuscitation equipment, and first-aid supplies are kept accessible in the clinic.

Trained Staff

Our clinicians and support staff are trained in medical emergency response, including CPR and managing allergic reactions.

Referral Protocol

If a situation requires hospital-level care, we coordinate immediate transfer to the nearest appropriate medical facility.

Quality You Can Trust

Learn more about our QCI recognition and accreditation standards, or contact us with any questions about your rights and safety.

Quality & Accreditation Contact Us